Privacy Policy
How First Choice Painters collects, uses and protects your personal information. Last updated 22 August 2026.
Who we are
First Choice Painters is a residential and commercial painting business operating in Geelong, the Bellarine Peninsula and the Surf Coast in Victoria, Australia. In this policy, we, us and our refer to First Choice Painters. You can reach us on 0450 037 911 or through the enquiry form on this website.
What we collect
When you submit an enquiry we collect your name, phone number, suburb, the type of work you are asking about and any details you choose to add. If you email or call us we collect whatever you provide in that conversation. Our website also records standard technical information such as your IP address, and marketing identifiers from advertising platforms if you arrived through an ad.
Why we collect it
We use your details for one purpose: to respond to your enquiry, prepare a quote and carry out work you engage us for. We use technical and advertising data in aggregate to understand which marketing is working, not to build a profile of you as an individual.
Advertising and analytics
If you reach this site through a Google Ads campaign, an identifier called a click ID may be recorded with your enquiry so we can tell which advertising generated it. This tells us that an enquiry came from a particular campaign. It is not used to track you across other websites by us.
How we store it
Enquiries are stored in the database of this website and emailed to us. Access is limited to people in the business who need it to quote or deliver your work. We take reasonable steps to protect this information, though no method of transmission or storage over the internet is completely secure.
Who we share it with
We do not sell your personal information and we do not share it for anyone else marketing purposes. We may share limited details with subcontractors or suppliers where it is necessary to carry out your job, and with our accountants or insurers where required. We may also disclose information where the law requires it.
How long we keep it
Enquiry records are kept while they remain useful for quoting and follow-up, and job records are kept for the period required by Australian tax and business record keeping obligations. You can ask us to delete your enquiry details sooner.
Cookies
This website may set cookies to support basic functionality and, where advertising is running, to measure ad performance. You can block or delete cookies in your browser settings. Some site features may not work as intended if you do.
Accessing or correcting your information
You can ask us what personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. Call 0450 037 911 or use the enquiry form and we will action reasonable requests promptly and at no cost.
Complaints
If you believe we have mishandled your personal information, contact us first and we will try to resolve it. If you are not satisfied, you can raise the matter with the Office of the Australian Information Commissioner, the national privacy regulator.
Changes to this policy
We may update this policy from time to time. The current version always appears on this page with the date it was last updated.